Thank you for your interest in the Jinyi EDM machines that we manufacture and distribute. Before making a purchase, please carefully read the following information to ensure a smooth procurement process and a full understanding of our products.

1. Product Information Confirmation

Before placing an order, please confirm the required model, specifications, functions, and optional accessories. Jinyi EDM machines come in a variety of models to meet different processing needs, including standard models, high-precision models, and large-scale processing models. Please select the most suitable model based on your production requirements. If you have any questions, please contact our sales team for detailed technical consultations and model selection advice.

2. Quotation and Payment

We provide official quotations, and the validity period of the quotation is specified on the document. Payment is generally made via bank transfer, and specific details should be confirmed with our sales representatives. For large orders, we offer installment payment or credit transactions, subject to customer credit assessment.

3. Delivery Time and Shipping

The delivery time varies depending on inventory status and order quantity. Please confirm the exact delivery schedule with our sales representatives. Generally, the delivery time for standard models is 4 to 6 weeks, while custom models may require a longer lead time. We can arrange shipping based on customer requirements, including land, sea, and air transportation, and provide door-to-door delivery services.

4. Installation and Training

We provide comprehensive installation guidance and operational training. Customers can request our technical staff to visit their site for installation and equipment commissioning. For first-time buyers, we recommend arranging operator training to ensure safe and efficient equipment operation.

5. Maintenance and Care

Jinyi EDM machines are manufactured using high-quality materials and advanced technology. Regular maintenance is recommended to extend the equipment’s lifespan. We suggest following our maintenance manual for routine inspections. If you notice any abnormalities, please contact our after-sales service team immediately.

6. After-Sales Service

We provide warranty services and technical support. Please refer to our after-sales service terms for details. During the warranty period, if a failure occurs due to product quality issues, we will provide free repair services. After the warranty period, customers can enjoy discounted repair and upgrade services. If you have any questions, please feel free to contact us.

We look forward to working with you!